Note: This help article only applies to Growth plan and higher users. Please contact support if you wish to change your subscription to a higher plan.
An affiliate account can belong to one campaign only at a given time though they can be moved from one campaign to another.
When you move an affiliate to another campaign, the rules of the campaign where they will be moved to will be the one that will be followed.
More information is provided in our multiple campaigns help article.
Affiliate accounts can be moved to different campaigns manually or automatically via our API:
Manual method:
Go to Affiliates > View affiliates
Click the name of the affiliate or find the affiliate account using the search field and click the name of the affiliate.
Click Edit Profile.
On the affiliate's page, scroll down to the bottom and you'll see a dropdown list of campaigns. Select the campaign where to assign the affiliate account.
Make sure to check the payout email field is not changed and the password fields are empty. If your browser autofill is active, it might have changed the information in some of the fields.
Click Save changes button to finalize the campaign assignment.
Automated method:
You can update affiliate accounts in bulk via our Update Affiliate API endpoint. Specify the ID of the campaign where the affiliate accounts are to be transferred to in the campaign_id
parameter of the API endpoint.
The campaign ID can be sourced from the URL of the campaign page (click the name of the campaign and check the address bar).