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Help your affiliates get started with Managed Payouts

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Written by Svetlana Gryaznova
Updated this week

Overview

Once you’ve enabled Managed Payouts (Beta), your affiliates must complete onboarding to continue receiving their commissions. This involves entering payout details and, in some cases, verifying their identity.

Affiliates will receive the notification in their dashboard to start onboarding, but we recommend using our email templates to notify affiliates about the new system and guide them through the process.

Step 1: Notify your affiliates

We recommend a 2-email sequence:

  1. Intro email: Send once setup is complete to announce the change.

  2. Reminder email: Send a few days before the first payout via the new system.

👉 Want to include a help article?

Share this with your affiliates if they need more information:

You can copy and paste these templates 👇

📧 Email #1: Announcement

Subject: Important update: new affiliate payout system

We’re updating how commissions are paid out in our affiliate program — bringing you more flexibility and better control over how you get paid.

Starting soon, payouts for our affiliate program will be handled through Rewardful's new Managed Payouts system.

With the new payout system, you’ll be able to withdraw your commissions directly from your dashboard, choosing between Bank transfer or PayPal.

👉 What you need to do

Please, log in to your affiliate dashboard and set up your preferred payout method.

🔗 [Insert your program login link]

It takes just a couple of minutes! If you have any questions, [reach out or insert a link to help article].

Thanks for being a part of our affiliate program!

📧 Email #2: Reminder

Subject: [Action Required] Please onboard to our new payout system

Hi [Affiliate Name],

Just a quick reminder to set up your payout details to keep receiving your commissions without delay.

We've switched to a new payout system managed by Rewardful. To continue getting paid, please:

• Log in to your affiliate dashboard

• Set your preferred payout method

🔗 SET UP YOUR PAYOUT METHOD [Insert your program login link here]

It only takes a few minutes. Please, complete this step as soon as possible to avoid any delays with your next payment.

If you have any questions, check out [link to help article], or reply to [this email].

Thank you!

Step 2: Affiliate onboarding process

When affiliates log in to their Rewardful dashboard, they will be prompted to:

  1. Set up 2-step verification for account security.

  2. Choose their payout method:

    • Local Bank Transfer / SEPA Transfer

    • Wire Transfer

    • PayPal

    • Check

  3. Provide required tax or identity documents if prompted.

  4. Confirm their payout details.

Once their information is submitted and verified, affiliates will receive a notification when payouts are ready. They must log in each time to withdraw their earnings.

If you would like to learn more about the process for affiliates, check out this article.

Key notes for affiliates

  • Payout details only need to be set once unless they want to change their payout method.

  • Affiliates must log in monthly to withdraw funds.

  • Identity verification may be required depending on the affiliate’s location.

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